For Volunteers





Lab Volunteers, Class Instructors, Workshop Leaders/Instructors, Assistants 





Basic computer skills, ability and patience to work with individuals of all skills and backgrounds.





 Call or contact the Cape Fear Literacy Council or fill out our contact  form

Volunteer Positions Available

Help close the digital divide. 

Lab Volunteers work one-on-one to assist students in their personal computer goal (examples: apply for a job, send an email) and leverage the goal as a learning opportunity. Students may come once to fulfill a digital goal or engage in multiple sessions with multiple instructors. 

Workshop Leaders/Instructors will provide half-hour to two-hour long short sessions designed to teach to a particular topics  (examples:  password management, how to save, modify and upload resumes).  A volunteer can design a targeted  lesson and bring their background and expertise to a subject.  

Class Instructors provide  multi-session, long term classes (4 to 8 weeks) designed to give students mastery over a specific curriculum. Classes are generally aligned to the Northstar Digital Literacy Assessment standards and curriculum ( when available). They  cover content areas such as Basic Computers, Microsoft Word, Microsoft Excel, and Email. 

Assistants are always needed for the labs, workshops, and classes. 



Basic computer skills (Windows, Microsoft Word, Chrome, Internet Search, Email)

1+ hours/week of volunteer time

Ability to communicate patiently and effectively

Ability to respect and relate to people from various backgrounds

Ability to adapt and problem solve through unexpected challenges and circumstances

Ability to work with clients of varying learning styles and abilities

Resources for volunteers/trainers


                                  We provide volunteer orientation, curriculum and support . 

LearnFree offers tutorials, including computer lessons, videos, and interactives, completely free. 

Northstar Digital Literacy Project

Online, self-guided modules assess the ability of adults. Test takers can receive digital badges whenever they pass assessments and can additionally receive certificates when they pass assessments in a proctored environment. We are a certified testing site. 

The site is still being updated; the new standards V2.0 are available here.

Not all modules have been updated and accompanying curriculum is not yet available.

Standards for Essential Computer Skills

  • Basic Computer Skills updated
  • Internet Basics updated
  • Using Email updated
  • Windows updated
  • Mac OS X

Standards for Essential Software Skills

  • Microsoft Word updated
  • Microsoft Excel
  • Microsoft PowerPoint

Standards for Using Technology in Daily Life

  • Social Media
  • Information Literacy
  • Career Search Skills

Digital Learn

Digital Learn hosts a wealth of self-paced video tutorials and instructor guides and lesson plans for topics including Intro to Computers & the Internet, Being Safe Online, Job Skills, Productivity Skills, Facebook, Skype, Online Shopping and Mobile Devices. 

Training content is also available in Spanish 

Learn My Way

With a free registration (no email address required) students can track their progress and gain certifications in topics including; Using your computer, Online basics, Online shopping, Socializing online, Using Facebook, Online safety, Finding a job online, Improving your health online and Managing your money online.  

The resource is designed to be fully accessible and usable for everyone and provides an Accessibility Guide

Tenderloin Technology Lab Classroom

San Francisco organization who has made their curriculum available to other organizations to use. 

Microsoft Digital Literacy Standard Curriculum 

 Microsoft has updated this popular digital literacy course with more relevant content,  improved accessibility and an enhanced learning experience. 

Techboomers is a free educational website that teaches older adults and other inexperienced Internet users with basic computer skills about websites that can help improve their quality of life. The resource hosts 100+ free courses ranging from iPhone Texting to Airbnb and 

OnGuard Online

Provides tips from the federal government and the technology industry to help you be on guard against Internet fraud, secure your computer, and protect your family. 


Census Practice Online

Census Tutorial