Gain the computer skills you need

Need help using a computer or smartphone? Accessing online job applications and creating resumes? Storing and sending pictures? Using social media, email or the internet? Mastering software applications like Microsoft Word, Excel or PowerPoint? 

We offer both one-on-one tutoring and small-class instruction to help our students gain the digital literacy skills they need to meet their personal and professional goals. Our classes and tailored learning opportunities cover a wide range of topics, including: 


  • basic computer skills, such as how to use a computer, search the internet or send an email
  •  essential software skills, such as Word, Excel, PowerPoint 
  •  knowledge to apply technology in daily life, such as for career searches or accessing information online to solve a problem, answer a question, make a decision, or accomplish a goal or objective.


We offer a variety learning opportunities meet the diverse needs of each student including:

  •  Classes –  Usually spanning 4-8 weeks in length, classes offer in-depth skill-building in one area of digital literacy, such as internet basics, Microsoft Word, Excel,  PowerPoint, using email, social media and more.  We conduct classes both at CFLC and at our partner organizations. See calendar for upcoming classes. 

  • Workshops/Micro-Lessons – These short (typically half hour to hour long sessions) offer students quick tutorials on topics such as password management; how to create, modify, save and upload resumes; and how to write a professional email. We’re constantly creating new micro-lessons based on our students needs. 

  •  Open Labs – Our open labs provide students with one-on-one tutoring to achieve a specific digital goal, such as applying for a job online, sending a picture to a family member, or finding online resources for a specific goal. No pre-registration is required. Students can simply drop in when it’s most convenient for them. See our calendar for lab hours.

  • Learning Circles -- Learning circles offers the ability for students who are at the same learning/technology level to meet regularly with a facilitator on a specific curriculum, on-line course or shared learning goal. Contact us 910-251-0911 to learn more about participating in a learning circles. 

Not sure where to start? Visit one of our labs to take an assessment.

Show employers what you know


Earning a Northstar computer skills certificate can help you move ahead.

Certifications available for:

  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint 
  • Email Basics
  • Basic Computer Skills
  • Internet Basics
  • Windows Basics
  • Career Search Skills

Testing available in Open Labs and by appointment. Contact us for additional information. 

Resources for Learners


Whether looking for a job, writing a resume or learning basic computer skills, these are some recommended sites to help you reach your goals.

Technology Resources  

GCF Learn  

From Microsoft Office and email to reading, math, and more, offers tutorials, including computer lessons, videos, and interactives, completely free. 

Northstar Digital Literacy Project

Online, self-guided modules assess the ability of adults. Test takers can receive digital badges whenever they pass assessments and can additionally receive certificates when they pass assessments in a proctored environment. CFLC/ COWs  is a testing site 


Digital Learn

Digital Learn hosts a wealth of self-paced video tutorials and instructor guides and lesson plans for topics including Intro to Computers & the Internet, Being Safe Online, Job Skills, Productivity Skills, Facebook, Skype, Online Shopping and Mobile Devices. 

Learn My Way

With a free registration (no email address required) students can track their progress and gain certifications in topics including; Using your computer or device, Online basics, Online shopping, Socializing online, Using Facebook, etc. 

Microsoft Digital Literacy Standard Curriculum 

Microsoft has updated this popular digital literacy course with more relevant content, improved accessibility and an enhanced learning experience. 



Free educational website that teaches older adults and other inexperienced Internet users with basic computer skills about websites that can help improve their quality of life. 

New Hanover County Public Library Gale Courses

Gale Courses offers a wide range of highly interactive, instructor led courses that you can take entirely online. Requires library card in good standing.  Courses run for six weeks and new sessions begin every month.

NHCPL  are not able to offer accreditation.

Excel Easy 

On-line self-guided tutorial

OnGuard Online

Provides tips from the federal government and the technology industry to help you be on guard against Internet fraud, secure your computer, and protect your family. 

PCs for People

Provides low-cost technology/computers for individuals. To receive technology from PCs for People a potential recipient must be below the 200% poverty level or be currently enrolled in an income-based government assistance program. 

Internet Map 

 The NC Broadband Infrastructure Office created a map where all the low-cost/emergency offers from providers are listed and mapped. North Carolinians can enter their address, and see which offers are available to them at their location. It will be updated as new offers from providers with footprints in NC are announced.  

Everyone On

Search local Internet Service Providers for low-cost  plans. Link for Covid-19 programs. 

Assurance Low-Cost Phone 

Part of the Federal Lifeline Program 

Basic/Beginning Computer Resources

Beginning mouse sites

Mousing Around: Mousercise!

Online exercise teaching how to move and click a computer mouse, click buttons, use drop-down and scroll-bar menus, and fill-out forms.

Fun and entertaining typing curriculum. is perfect for all ages and and skill levels. A comparable resource is also available in Spanish.

Job/Employment Resources

Job Description Writer – CareerOne 

Walks you through a step-by-step process of building a meaningful job description that can be used to create responsibilities within a resume.


O*NET Online

O*NET has detailed descriptions of the world of work for use by job seekers, workforce development and HR professionals, students, researchers, and more!

NC Works Online 

Complete set of employment tools for job seekers in North Carolina. Search jobs, create resumes, find education and training. Online site of our partner organization – New Hanover Career Center

Apply for Unemployment - Dept of  Employment 

North Carolina online portal for unemployment. Updated with COVID-19 Information

Job Hero

Fresh ideas for your resume. We show you the very best resume samples so that you can find the perfect words for your resume.

Google Resume Builder

Create a professional-looking resume. It connects to your Google Drive account, which means your resume will be secure, easy to edit, and created for free using a simple work history form and selection of templates. 

Creating Resumes – Digital Learn

Video tutorials walk students through how to create and edit resumes in Microsoft Word.

Indeed Resume and Cover Letters

Job Search – GCFLearnFree

Tutorials provide detailed instructions and tips on Cover Letters, Interviewing Skills, Job Applications, Job Search and Networking and Resume Writing. 

Citizenship Resources 

U.S. Citizenship and Immigration Services    

Application for Naturalization